All 29 words on this card
The words called so far are highlighted, to check a winning card.
Authenticated a customer
Called a customer
Closed a case
Completed an intro call
Customer located in CA
Drafted a response
Found a reason to smile
Gave someone a compliment
Helped a teammate
Participated in a team huddle
Posted in Team Chat
Received a new case
Reviewed a call in NICE
Rewrote What Happened
Routed a case to SA/ORR
Sent an eCard
Took a break
Took a Hogan screen print
Utilized ECMO Procedures
Validated all compliance completed
Visited Team CD
Visited Team CD2
Visited Team CW
Visited Team DD
Visited Team KK
Visited Team MG
Visited Team RM
Visited Team RP
Visited Team TB