All 24 words on this card
The words called so far are highlighted, to check a winning card.
Acknowledgment
Ask for someone else to help
Be honest
Don't blame anyone
Don't gang up with others
Don't interrupt
Don't make things worse!
Don't pretend to know if you don't
Don't raise voice
Good body language
Good eye contact
Listened to the other person
Made environment safe
Non-threatening behaviour
Perhaps share progress with someone else
See the other persons point of view
Stay calm
Take time to calm down
Talking can lead to a solution
Treat people fairly
Try to think of a solution together
Understand the situation
Work out what each of you will do
Work Together