All 24 words on this card
The words called so far are highlighted, to check a winning card.
act with humility and gentle honesty
anticipate some reactions and envisage how to act
Be assertive and speak clearly
be aware of and control your emotions
be wise calm and collected
don't allow doubt to get in the way
don't be nervous
don't make assumptions
envisage the perfect outcome
express feelings with words
express yourself honestly and kindly
focus upon what needs doing and solutions
have facts ready
have you got a backup plan?
pay attention to what they say
plan time and place carefully
practice in front of the mirror
prepare well
review how it is going
seek advice from wise people around you
sum up at the end to be sure of outcome
think about who you're talking to their perspective
what have we learnt from this conversation?
what outcome are you hoping for?
