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All 25 Words used in this Bingo Card

"Bear with me.", "I am personally committed to this.", "I continue to push and remain optimistic.", "I hope this clarifies things.", "I know it's frustrating.", "I'll definitely have something for you by...", "I'll get back to you at the end of the month.", "I'm committed to this.", "I'm keen to have new rates in place by...", "I'm not sure how long it will take to work through this process.", "On-call support is a critical part of our service offering.", "Once we have confirmed an approach we will present it to those impacted for feedback.", "Recommendations have been made to the Technology Leadership Team.", "Thank you for your feedback.", "The light at the end of the tunnel is just someone bringing you more work.", "There is a NEW rate review underway.", "This work is progressing.", "We are hoping to kick off consultation within this financial year.", "We have made some positive steps.", "We have some options I'm socialising with Dan and Brigid.", "We haven't looked at rates for a long long time.", "We recognise the impact on peoples' lives.", "We want to get this right.", "We want to make this the Tech Shop of Choice.", "We're awaiting the final stamp of approval."