All 24 words on this card
The words called so far are highlighted, to check a winning card.
Advise the customer of the Customer Satisfaction Survey when ending a phone call
Ask a customer if they are Very Satisfied with your Service
Assist With or Take Ownership of an Absent Peer's Work Item
Complete a Qualified Charitable Distribution
Congratulate client on a life event and share with the team
Equity trade
Explore Fuel50 and share learnings with Aaron
Have No DTLs in the week
Help a teammate with a call
IRA Contribution
Learn something new (work related) to share in your team huddle
Make a list of 3 things you are grateful for and share with the team
NBA: Find extra value on 5 calls (save MIDs)
Obtain a week of 95% schedule adherence (not including days off)
Participate in a skill workshop or HD booking
Process 5 RMDs
Receive 2 Raving Reviews (top box surveys)
Send 4 recognition centrals to peers
Share a Best Practice in the team chat
Spend some extra time with a teammate
Trade and Distribution with a personal connection
Turn a Frown Upside Down - Make an Irate Customer Happy and share your example in the chat
Use AgentBot/GPS to research a client issue and save MID
Warm Transfer a Customer