All 24 words on this card
The words called so far are highlighted, to check a winning card.
Acknowledge 5 people in the hallway
Ask "Is there anything else I can do?"
Ask "What are you most interested in accomplishing in this visit?"
Ask "What questions do you have?"
Ask patient for review
Assist the dentist
Full mouth itero scan
Give a complement
Got complemented by staff
Greet a patient by name
Introduce coworker by name
Introduce yourself by name
Knock on patient door before entering
Last patient of the day ran late
Lost a pen
Offer comfort items to waiting patients (water magazines etc.)
Offer helping hand in a different department
Recognize a coworker for actions taken to enhance patient experience
Round on Reception Area
Thank the patient
Took an FMX
Update patient about wait time
Use the phrase "For your comfort ..."
Use the phrase "To protect your privacy ..."