The words called so far are highlighted, to check a winning card.
Account in credit.
Add an authorised contact
Am I on the best tariff?
Bill calculation query
Billed after supply end
Billed before supply start
can't login to online account
can't pay online/phone service
can't submit reading
Can't view bill
Change bank details
Change billing method
Change billing methods
Change direct debit date
Change Direct Debit details.
change direct debit value
Change my tariff
change payment method
Chase final bill
Chase first bill
Chase monthly bill
Credit note calculation query.
customer service issue
debt collection enquiry
Deceased/power of attorney
direct debit payment not taken
direct debit taken before supply start
dispute reading
dpa failure
dual fuel discount enquiry
dual fuel discount request
electricity
feed in tariff query
fixed direct debit calculation query
Fixed Tariff Enquiry
gas
good news/pr
how do I read my meter
how/when to submit my reading
Incorrect meter on bill.
Incorrect Tariff
information request
left - still receiving emails.
loss of supply
make payment
meter engineer issue
meter exchange issue
meter location/access issue
meter technical issue
missed/reschedule appointment
mobile app/SMS/QR reading enquiry
moving home - dispute
moving home - incomplete
moving in
moving out
my energy query
payment amount query
payment made - not showing online
Payments missing on the bill.
pre-payment query
previous supplier is chasing reading
Questions about bill dates/ cycles.
Reads not used - estimated bill.
refund - final bill in credit
refund - fixed direct debit in credit
registration tracker unavailable
Request A Quote
sales issue
security deposit
set up direct debit
smart meter enquiry
submit reading
submit wrong reading
telecoms query
Termination fee query
Update contact details
usage data issue
warm house discount/green deal
What tariff am i on