All 24 words on this card
The words called so far are highlighted, to check a winning card.
Acknowledge 5 people waiting to check in.
Ask the patient \"Is there anything else I can do for you?"
Explain duration of the check-in process
Explain where the patient will go for their appointment
Explain why we ask for insurance and photo IDs
Give out face masks
Greet patients in pleasant manner
If you are able address any issues that the patient may have or call someone who could help.
Introduce yourself to a physician
Introduce yourself to the patients
Make eye contact with the patient.
Make sure patient is aware of other appointments throughout the day.
Manage up yourself.
Notify the patient if the provider is running late.
Offer a wheelchair if Patient is struggling.
Offer to help a coworker.
Offer to help a different department
Say thank you to the patients
Smiles when greeting three patients.
Tell the patient they will get great care today
Try to get walk in patients into a provider's schedule.
Use proper body language
Walk a patient to their destination.
Walk armband out to patient if patient is in wheelchair.
