All 24 words on this card
The words called so far are highlighted, to check a winning card.
"I didn't know what option to press"
"What do you mean the kit hasn't arrived yet"
15 minute call
4 people on phone call
AA Participant: Where is On-Site?
ALL CAPS EMAIL
Ask about weather/location
Call for Justin Bellante
Call/Email referencing Chad
Change Web Browser
Delayed Results
Double Email response
Escalation
FIT Kit Call/Email
Foreign Language
Good Comment
LabCorp about Billing
Mis-transferred
Missed Call
Nurse or Admin Call
On Hold Kit
Participant puts agent on hold
Referencing previous agent by name
Tech Ticket Not Solved