All 24 words on this card
The words called so far are highlighted, to check a winning card.
Appropriate Assertiveness
Attack the Problem Not the Person
Broadening Perspectives
Build Power With
Chart Common Needs
Co-operative Power
Creative Response
Design Create Solutions
Development of Options
Empathy
Express fear anger hurt
Help Conflicting Parties Move Toward Solutions
How can we resolve as Partners?
Introduction to Meditation
Introduction to Negotiations
Managing Emotions
Mapping the Conflict
Personal Issues that Cloud the Issue
Plan and Apply Strategies to Reach Agreement
Running Meetings in Conflict Resolution Mode
Transform Problems
Use Listening to Clarify
Willingness to Resolve
Win/Win approach