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95% adherence for the month of June
Advise the caller we are here 24/7 when completing NAL or PR call.
Ask a caller "Is there is anything else I can help you with?"
Call Navitus
Call the on call to leave a message in regards to a page
Complete an eligibility check for CHC
Handle a call from a caller located in Alaska or Hawaii
Handle an Arabic call
Have a caller with a unique name like King George
Have all LMS courses completed
Have all mandatory emails responded to
Have the ability to log into your chc portal
Learn something new about a team member to share with the team
Pick up a team member's shift swap
Provide the correct CPT code for a Memorial Health System facility
Provide the status of a claim for a provider calling on our Cook's line
Send an idea to manager on how to make work easier
Send props to at least one person
Take you break(s) and lunch on time as scheduled
Transfer caller to member service per rules
Turn a Frown Upside Down - Make an Irate Customer Happy
Verify the member's group name (client specific)
Warm Transfer a Customer properly to a nurse
Woke up today by or before 8a
Preview
95% adherence for the month of June
Advise the caller we are here 24/7 when completing NAL or PR call.
Ask a caller "Is there is anything else I can help you with?"
Call Navitus
Call the on call to leave a message in regards to a page
Complete an eligibility check for CHC
Handle a call from a caller located in Alaska or Hawaii
Handle an Arabic call
Have a caller with a unique name like King George
Have all LMS courses completed
Have all mandatory emails responded to
Have the ability to log into your chc portal
Team Ingalls Rules
Learn something new about a team member to share with the team
Pick up a team member's shift swap
Provide the correct CPT code for a Memorial Health System facility
Provide the status of a claim for a provider calling on our Cook's line
Send an idea to manager on how to make work easier
Send props to at least one person
Take you break(s) and lunch on time as scheduled
Transfer caller to member service per rules
Turn a Frown Upside Down - Make an Irate Customer Happy
Verify the member's group name (client specific)
Warm Transfer a Customer properly to a nurse
Woke up today by or before 8a
Info
This bingo card was created randomly from a total of 24 words.
The traditional BINGO header was hidden for this game.
This game was configured with a custom free space of "Team Ingalls Rules".
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