| Be Patient | Clarify | Be Friendly | We are a team! | Renewal |
| You know what you're doing! | Treat them as you would want to be treated. | Provide account information | Be compassionate | Be Available |
| Offer a Call back | Be Professional | Free | Make positive memories | Ask questions |
| Be Honest | Be a Good Listener | Support | Let the customer speak | Apologize if you don't know the answers. |
| Be Respectful | Offer assistance | Be Calm | Verify authorization | Mirror speech |
This bingo card was created randomly from a total of
24 events.
Apologize if you don't know the answers., Ask questions, Be Available, Be Calm, Be Friendly, Be Honest, Be Patient, Be Professional, Be Respectful, Be a Good Listener, Be compassionate, Clarify, Let the customer speak, Make positive memories, Mirror speech, Offer a Call back, Offer assistance, Provide account information, Renewal, Support, Treat them as you would want to be treated., Verify authorization, We are a team!, You know what you're doing!.Host Instructions:- Decide when to start and select your goal(s)
- Designate a judge to announce events randomly or as they happen
- Cross off events from the list when announced
Goals:- First to get any line (up, down, left, right, diagonally)
- First to get the four corners
- First to get two diagonal lines through the middle (an "X")
- First to get all squares
Guest Instructions:- Check off events on your card as they occur
- If you complete a goal, shout "Bingo!". You've won!
- The judge decides in the case of disputes
| Clarify | Be Patient | Support | Treat them as you would want to be treated. | Offer a Call back |
| We are a team! | Be Available | Make positive memories | Apologize if you don't know the answers. | Ask questions |
| Be Professional | Be a Good Listener | Free | Verify authorization | Be Honest |
| Mirror speech | Be Respectful | Let the customer speak | You know what you're doing! | Be Friendly |
| Provide account information | Be Calm | Offer assistance | Be compassionate | Renewal |
This bingo card was created randomly from a total of
24 events.
Apologize if you don't know the answers., Ask questions, Be Available, Be Calm, Be Friendly, Be Honest, Be Patient, Be Professional, Be Respectful, Be a Good Listener, Be compassionate, Clarify, Let the customer speak, Make positive memories, Mirror speech, Offer a Call back, Offer assistance, Provide account information, Renewal, Support, Treat them as you would want to be treated., Verify authorization, We are a team!, You know what you're doing!.Host Instructions:- Decide when to start and select your goal(s)
- Designate a judge to announce events randomly or as they happen
- Cross off events from the list when announced
Goals:- First to get any line (up, down, left, right, diagonally)
- First to get the four corners
- First to get two diagonal lines through the middle (an "X")
- First to get all squares
Guest Instructions:- Check off events on your card as they occur
- If you complete a goal, shout "Bingo!". You've won!
- The judge decides in the case of disputes