| Use Mrs./Mr. when addressing older customers (unless you have been told otherwise) | Come To Work Showtime Ready! | Put The Customer Before Process | Offer Options | Use The Term \"We\" not \"They\" when referring to anything TD |
| Walk Your Customer Out | Apologize/Empathize | Provide Personalized Advice | Hold The Door | Immediately Acknowledge |
| Invite Them Back | Use plain Language | FREE | Say \"Please\" | Walk Customer To Platform/Direct Customer To Someone Specific |
| Offer To Help A Teammate | Say \"Thank You\" | Use The Customers Name | Provide Feedback To Help Your Team | Introduce Yourself |
| Offer A Demonstration Of A Service | Make A Sincere Connection | Give Undivided Attention | Use Term \"It Was My Pleasure\" | Offer Assistance |
This bingo card was created randomly from a total of
25 events.
Host Instructions:- Decide when to start and select your goal(s)
- Designate a judge to announce events randomly or as they happen
- Cross off events from the list when announced
Goals:- First to get any line (up, down, left, right, diagonally)
- First to get the four corners
- First to get two diagonal lines through the middle (an "X")
- First to get all squares
Guest Instructions:- Check off events on your card as they occur
- If you complete a goal, shout "Bingo!". You've won!
- The judge decides in the case of disputes
| Use The Term \"We\" not \"They\" when referring to anything TD | Put The Customer Before Process | Offer To Help A Teammate | Walk Your Customer Out | Say \"Please\" |
| Offer Assistance | Hold The Door | Offer A Demonstration Of A Service | Say \"Thank You\" | Introduce Yourself |
| Offer Options | Walk Customer To Platform/Direct Customer To Someone Specific | FREE | Give Undivided Attention | Make A Sincere Connection |
| Use plain Language | Provide Feedback To Help Your Team | Apologize/Empathize | Use Mrs./Mr. when addressing older customers (unless you have been told otherwise) | Use \"I'd be happy to help you here\" instead of \"I can help you\" |
| Provide Personalized Advice | Immediately Acknowledge | Use Term \"It Was My Pleasure\" | Come To Work Showtime Ready! | Invite Them Back |
This bingo card was created randomly from a total of
25 events.
Host Instructions:- Decide when to start and select your goal(s)
- Designate a judge to announce events randomly or as they happen
- Cross off events from the list when announced
Goals:- First to get any line (up, down, left, right, diagonally)
- First to get the four corners
- First to get two diagonal lines through the middle (an "X")
- First to get all squares
Guest Instructions:- Check off events on your card as they occur
- If you complete a goal, shout "Bingo!". You've won!
- The judge decides in the case of disputes
| Offer A Demonstration Of A Service | Come To Work Showtime Ready! | Walk Customer To Platform/Direct Customer To Someone Specific | Offer Options | Use \"I'd be happy to help you here\" instead of \"I can help you\" |
| Put The Customer Before Process | Apologize/Empathize | Introduce Yourself | Use The Customers Name | Make A Sincere Connection |
| Use The Term \"We\" not \"They\" when referring to anything TD | Use Term \"It Was My Pleasure\" | FREE | Use plain Language | Give Undivided Attention |
| Say \"Thank You\" | Hold The Door | Provide Personalized Advice | Walk Your Customer Out | Provide Feedback To Help Your Team |
| Offer Assistance | Say \"Please\" | Use Mrs./Mr. when addressing older customers (unless you have been told otherwise) | Immediately Acknowledge | Invite Them Back |
This bingo card was created randomly from a total of
25 events.
Host Instructions:- Decide when to start and select your goal(s)
- Designate a judge to announce events randomly or as they happen
- Cross off events from the list when announced
Goals:- First to get any line (up, down, left, right, diagonally)
- First to get the four corners
- First to get two diagonal lines through the middle (an "X")
- First to get all squares
Guest Instructions:- Check off events on your card as they occur
- If you complete a goal, shout "Bingo!". You've won!
- The judge decides in the case of disputes