Customize Customer Service Week Bingo Bingo Cards

Are you hosting a Customer Service Week Bingo party? Your guests will love playing Customer Service Week Bingo Bingo! Download 2 free pages of Customer Service Week Bingo Bingo including instructions and a randomized call sheet.


One event per line:



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Customer Service Week Bingo Bingo Preview


Customer Service Week Bingo
Use the Cube to get a Question AnsweredLearn something new (work related) to share in your team huddleShare a Best Practice in your team huddleSend an Internal Rave ReviewCall a customer to acknowledge receipt of their dispute
Obtain via phone call valid information or supporting documentation to move forward on a disputeSend an ECardReceive a Rave ReviewAsk a customer on a phone call "Is there is anything else I can help you with?"Send an External Rave Review (other org)
Close a 120 disputeAdvise the customer of the Customer Satisfaction Survey when ending a phone callManager's SpecialNote RDS/DTS that customer was contacted and expectations were setParticipate in a Customer Service Week Activity
No RDS's over 5 days on your Worklist (Assigned and Claimed)Call a customer to close a billing inquiryTurn a Frown Upside Down – Make an Irate Customer HappyHave No Triage Underway Resolvers on your WorklistSME a Peer
Obtain a 98% adherence (not including days off)Close a 90 disputeAssist With or Take Ownership of an Absent Peer's Work ItemClaim all RDS's in Assigned within 30 minutes of your tour startNo Blank Resolvers on your Worklist
This bingo card was created randomly from a total of 29 events:
Advise the customer of the Customer Satisfaction Survey when ending a phone call, Ask a customer if they are Very Satisfied with your Service, Ask a customer on a phone call "Is there is anything else I can help you with?", Assist With or Take Ownership of an Absent Peer's Work Item, Call a customer and CDWC a Sustain, Call a customer to acknowledge receipt of their dispute, Call a customer to close a billing inquiry, Claim all RDS's in Assigned within 30 minutes of your tour start, Close a 120 dispute, Close a 90 dispute, Complete a Qualified Ready Now RDS, Have No Triage Underway Resolvers on your Worklist, Learn something new (work related) to share in your team huddle, Negotiate an Efficiency with a customer, No Blank Resolvers on your Worklist, No RDS's over 5 days on your Worklist (Assigned and Claimed), Note RDS/DTS that customer was contacted and expectations were set, Obtain via phone call valid information or supporting documentation to move forward on a dispute, Obtain a 98% adherence (not including days off), Participate in a Customer Service Week Activity, Receive a Rave Review, SME a Peer, Send an ECard, Send an External Rave Review (other org), Send an Internal Rave Review, Share a Best Practice in your team huddle, Turn a Frown Upside Down – Make an Irate Customer Happy, Use the Cube to get a Question Answered, Warm Transfer a Customer.

Host Instructions:
  • Decide when to start and select your goal(s)
  • Designate a judge to announce events randomly or as they happen
  • Cross off events from the list when announced
Goals:
  • First to get any line (up, down, left, right, diagonally)
  • First to get the four corners
  • First to get two diagonal lines through the middle (an "X")
  • First to get all squares
Guest Instructions:
  • Check off events on your card as they occur
  • If you complete a goal, shout "Bingo!". You've won!
  • The judge decides in the case of disputes
Customer Service Week Bingo
Have No Triage Underway Resolvers on your WorklistWarm Transfer a CustomerObtain via phone call valid information or supporting documentation to move forward on a disputeNote RDS/DTS that customer was contacted and expectations were setClose a 120 dispute
Complete a Qualified Ready Now RDSCall a customer to close a billing inquiryUse the Cube to get a Question AnsweredNo Blank Resolvers on your WorklistCall a customer and CDWC a Sustain
Call a customer to acknowledge receipt of their disputeReceive a Rave ReviewManager's SpecialAdvise the customer of the Customer Satisfaction Survey when ending a phone callSME a Peer
Obtain a 98% adherence (not including days off)Ask a customer on a phone call "Is there is anything else I can help you with?"Participate in a Customer Service Week ActivityNegotiate an Efficiency with a customerSend an ECard
Turn a Frown Upside Down – Make an Irate Customer HappyAsk a customer if they are Very Satisfied with your ServiceLearn something new (work related) to share in your team huddleSend an Internal Rave ReviewAssist With or Take Ownership of an Absent Peer's Work Item
This bingo card was created randomly from a total of 29 events:
Advise the customer of the Customer Satisfaction Survey when ending a phone call, Ask a customer if they are Very Satisfied with your Service, Ask a customer on a phone call "Is there is anything else I can help you with?", Assist With or Take Ownership of an Absent Peer's Work Item, Call a customer and CDWC a Sustain, Call a customer to acknowledge receipt of their dispute, Call a customer to close a billing inquiry, Claim all RDS's in Assigned within 30 minutes of your tour start, Close a 120 dispute, Close a 90 dispute, Complete a Qualified Ready Now RDS, Have No Triage Underway Resolvers on your Worklist, Learn something new (work related) to share in your team huddle, Negotiate an Efficiency with a customer, No Blank Resolvers on your Worklist, No RDS's over 5 days on your Worklist (Assigned and Claimed), Note RDS/DTS that customer was contacted and expectations were set, Obtain via phone call valid information or supporting documentation to move forward on a dispute, Obtain a 98% adherence (not including days off), Participate in a Customer Service Week Activity, Receive a Rave Review, SME a Peer, Send an ECard, Send an External Rave Review (other org), Send an Internal Rave Review, Share a Best Practice in your team huddle, Turn a Frown Upside Down – Make an Irate Customer Happy, Use the Cube to get a Question Answered, Warm Transfer a Customer.

Host Instructions:
  • Decide when to start and select your goal(s)
  • Designate a judge to announce events randomly or as they happen
  • Cross off events from the list when announced
Goals:
  • First to get any line (up, down, left, right, diagonally)
  • First to get the four corners
  • First to get two diagonal lines through the middle (an "X")
  • First to get all squares
Guest Instructions:
  • Check off events on your card as they occur
  • If you complete a goal, shout "Bingo!". You've won!
  • The judge decides in the case of disputes