Download and Print Customer Service Bingo Cards

Print 2 pages of Customer Service Bingo Cards for free. Download a PDF with 2 free pages of bingo cards plus instructions and a randomized call sheet. Customize the events, add your own free space, change the BINGO header, or add a fun checkerboard, etc.

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Using a browser, play with 2 pages of Customer Service for free. You host a game and invite a guest via a link. If you enjoy the game, purchase more randomly generated pages below and invite all of your family, friends, coworkers!

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Purchased packs are electronically delivered and contain either 10, 25, 50 or 100 randomly generated bingo cards of the 2 page free sample on this page. You may print these packs over and over again forever.

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Customer Service Bingo Preview

Download Free Customer Service Bingo Cards

Host Instructions:

Decide when to start and select your goal(s)
Designate a judge to announce events randomly or as they happen
Cross off events from the list when announced

Goals:

First to get any line (up, down, left, right, diagonally)
First to get the four corners
First to get two diagonal lines through the middle (an "X")
First to get all squares

Guest Instructions:

Check off events on your card as they occur
If you complete a goal, shout "Bingo!". You've won!
The judge decides in the case of disputes

B	I	N	G	O
Summarizes the next steps before ending the call	Apologizes appropriately ("I’m sorry for the inconvenience.")	Repeats key details to confirm understanding	Greets the caller professionally	Uses a professional closing ("Thank you for calling!")
Uses the caller’s name during the conversation	Acknowledges the customer's feelings	Offers to follow up with an email or further assistance	Avoids filler words ("uhm " "like " "you know")	Avoids interrupting the caller
Does not place the caller on hold without asking	Uses an appropriate volume (not too loud or too soft)	FREE	Speaks clearly and slowly	Uses polite phrases ("May I help you?" / "You're welcome")
Keeps emotions under control	Stays calm even when the customer is upset	Uses a positive tone	Offers a solution to a problem	Confirms information before ending the call
Ends the call on a positive note	Does not use slang or informal language	Asks a clarifying question ("Could you explain further?")	Uses "please" and "thank you" naturally	Explains policies or procedures clearly

This bingo card was created randomly from a total of 25 events.
Acknowledges the customer's feelings, Apologizes appropriately ("I’m sorry for the inconvenience."), Asks a clarifying question ("Could you explain further?"), Avoids filler words ("uhm " "like " "you know"), Avoids interrupting the caller, Confirms information before ending the call, Does not place the caller on hold without asking, Does not use slang or informal language, Ends the call on a positive note, Explains policies or procedures clearly, Greets the caller professionally, Keeps emotions under control, Offers a solution to a problem, Offers to follow up with an email or further assistance, Repeats key details to confirm understanding, Speaks clearly and slowly, Stays calm even when the customer is upset, Summarizes the next steps before ending the call, Uses "please" and "thank you" naturally, Uses a positive tone, Uses a professional closing ("Thank you for calling!"), Uses active listening ("I understand your concern"), Uses an appropriate volume (not too loud or too soft), Uses polite phrases ("May I help you?" / "You're welcome"), Uses the caller’s name during the conversation.

Host Instructions:

Decide when to start and select your goal(s)
Designate a judge to announce events randomly or as they happen
Cross off events from the list when announced

Goals:

First to get any line (up, down, left, right, diagonally)
First to get the four corners
First to get two diagonal lines through the middle (an "X")
First to get all squares

Guest Instructions:

Check off events on your card as they occur
If you complete a goal, shout "Bingo!". You've won!
The judge decides in the case of disputes

B	I	N	G	O
Uses a professional closing ("Thank you for calling!")	Repeats key details to confirm understanding	Keeps emotions under control	Uses the caller’s name during the conversation	Speaks clearly and slowly
Explains policies or procedures clearly	Avoids filler words ("uhm " "like " "you know")	Ends the call on a positive note	Stays calm even when the customer is upset	Confirms information before ending the call
Greets the caller professionally	Uses polite phrases ("May I help you?" / "You're welcome")	FREE	Asks a clarifying question ("Could you explain further?")	Does not use slang or informal language
Uses an appropriate volume (not too loud or too soft)	Offers a solution to a problem	Acknowledges the customer's feelings	Summarizes the next steps before ending the call	Uses active listening ("I understand your concern")
Offers to follow up with an email or further assistance	Avoids interrupting the caller	Uses "please" and "thank you" naturally	Apologizes appropriately ("I’m sorry for the inconvenience.")	Does not place the caller on hold without asking